At Quorum, we strive to provide our members with convenient access to our products and services.
ATM's in Accessible Locations
All Quorum-owned ATM's have standard headphone jacks for audible access and Braille keypads. Our ATM's also meet the height and reach requirements of the ADA.
Personal Assistance
We offer personal assistance with the following:
- Reading Assistance - Our Member Service Representatives are happy to read and explain appropriate materials to anyone requiring assistance with Quorum-related communications and account access. Please call (800) 874-5544, M-F, 8:30 a.m. - 7:00 p.m. ET if you require assistance.
- Transaction Support – Our Member Service Representatives are happy to provide transactional support to anyone requiring assistance. Please call (800) 874-5544, M-F 8:30 a.m. – 7:00 p.m. if you require help with managing your account. Written Communications – We will provide written communications upon request for members with disabilities
Assistance for Deaf, Hard-of-Hearing and Speech-Impaired Customers
Quorum provides customer service accommodations for individuals who are deaf or hard of hearing or who have speech impairments. For account information and customer service, we can be reached through “Contact Us” located on the Quorumfcu.org web page.
Website
Additionally, we are committed to continually improving our website to increase accessibility and usability for all our members.
Contact Us
If you have any suggestions that may help us to enhance and improve our accessibility, please send us an email, or call (800) 874-5544, M-F, 8:30 a.m. - 7:00 p.m. ET, to speak with a Member Service Representative.
Please remember: If you use assistive services, such as TTY or relay services, you should only release non-public, private information to authorized persons. Additionally, you should never send non-public, private information by email, unless you are using secured email and the information is being released to authorized persons.